INTERNATIONAL SHIPPING

*See below for customs and import duties information

After your payment is verified, it may take up to 24 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 9 am GST will not be shipped out until the next business day. If you order after 9 am GST on a Thursday, your order will likely be shipped out on the following Saturday. Please refer to the chart below for rates/times.

SHIPPING TIMES

DDP – Delivered Duties Paid – Import duties & taxes are collected and paid upon checkout.

DDU – Delivered Duties Unpaid – Import duties & taxes are collected and paid by the customer upon delivery of goods. Customer assumes responsibility of any applicable fees.

All orders are DDU by default.

SHIPPING RATES & DELIVERY


SERVICE COST DELIVERY TIME
FETCHR UAE [COD OR ONLINE PAID] COST: FREE DELIVERY TIME: 1-3 BUSINESS DAYS
INTERNATIONAL COD ORDERS COST: 20 AED ARAMEX DELIVERY TIME: 3-7 BUSINESS DAYS
INTERNATIONAL PAID ORDERS COST: FREE DHL DELIVERY TIME: 2-4 BUSINESS DAYS

COUNTRY STANDARD (BUSINESS DAYS)

ALL COD ORDERS
EXPRESS (BUSINESS DAYS)

ALL PAID ORDERS
Australia 7-14 DAYS 2-5 DAYS
Canada 3-9 DAYS 1-3 DAYS
France 6-12 days  1-3 days 
Germany 6-12 days  1-3 days 
Hong Kong 4-6 days  1-3 days 
Italy 6-12 days  2-4 days 
Japan 6-9 days 2-4 days 
Malaysia 6-9 days 2-4 days
Netherlands 6-12 days  1-3 days 
Poland 6-12 days  1-3 days 
Singapore 5-7 days 1-3 days 
Spain 7-12 days  1-3 days 
Switzerland ------- 2-4 days 
United Kingdom 6-12 days  1-3 days 
Rest of World 7-14 days  3-5 days
  • COUNTRIES WE DON'T SHIP TO:

    Algeria
    Brazil
    China
    India
    Israel
    Indonesia
    Iran, Islamic Republic Of
    Iraq
    Morocco
    Tunisia
    Venezuela
  • HOW ARE TAXES AND DUTIES CALCULATED?

    For Duties Delivered Paid (DDP) Orders: Duties and taxes may be included in the price depending on ship to country. If not included in the price, they will be shown at checkout.

    For Duties Delivered Unpaid (DDU) Orders: As the customer, you are liable for all import duties, customs and taxes levied. Payment of these is required to release your order from customs on arrival.

  • WHAT IS THE EXCHANGE RATE APPLIED?

    When purchasing in a currency other than USD, the conversion is performed by our partner Flow Commerce, Inc. and includes a conversion fee, which covers processing and guarantees the exchange rate at the time of check out.

    We recommend paying for your order in the currency in which your payment method was issued. While you have the choice to pay in a different currency, doing so may cause your bank to charge an additional fee to convert that currency back to your home currency.